FAQ — Kris Global Services

Question 1

What languages do you specialize in?

Accepted Answer

We specialize in Haitian Creole, Spanish, and French. Additional languages are available on demand — contact us to discuss your specific language needs.

Question 2

What areas of Florida do you serve?

Accepted Answer

We primarily serve South Florida — Miami-Dade, Monroe, Broward, and Palm Beach counties. Other counties are available at an additional fee — contact us to discuss your location. Remote interpretation is available anywhere.

Question 3

How quickly can you respond to a request?

Accepted Answer

We aim to respond within the hour during business hours. For urgent or same-day needs, call us directly at 786-318-1575 for the fastest response.

Question 4

Do you offer remote services?

Accepted Answer

Yes. We provide remote interpretation via phone or video call, and can deliver translated documents electronically. Remote services are available statewide and beyond.

Question 5

What types of interpretation do you provide?

Accepted Answer

We provide consecutive and simultaneous interpretation for medical appointments, legal proceedings, immigration interviews, school meetings, community events, and more.

Question 6

Can you interpret for medical appointments?

Accepted Answer

Yes. Our medical interpreters are experienced with clinical terminology and HIPAA-sensitive environments. We serve hospitals, clinics, and private practices across Florida.

Question 7

Do you provide court or legal interpretation?

Accepted Answer

Yes. We provide interpretation for depositions, hearings, attorney-client meetings, and other legal proceedings. Our interpreters understand legal terminology and professional conduct requirements.

Question 8

How far in advance should I book an interpreter?

Accepted Answer

We recommend booking at least 24–48 hours in advance when possible. However, we also accommodate same-day and last-minute requests — call us directly for urgent bookings.

Question 9

Are your translations accepted by USCIS?

Accepted Answer

Yes. Our certified translations include a signed certificate of accuracy and are accepted by USCIS, immigration courts, schools, hospitals, and government agencies.

Question 10

What documents can you translate?

Accepted Answer

We translate birth certificates, marriage certificates, divorce decrees, passports, academic transcripts, medical records, legal contracts, affidavits, and more.

Question 11

How long does a translation take?

Accepted Answer

Standard turnaround is 1–3 business days depending on document length and complexity. Same-day and rush translations are available for an additional fee.

Question 12

Do you provide a certificate of accuracy?

Accepted Answer

Yes. Every certified translation includes a signed certificate of accuracy attesting that the translation is complete and correct to the best of the translator's knowledge.

Question 13

What is a mobile notary?

Accepted Answer

A mobile notary travels to your location — home, office, hospital, or any convenient place — to notarize your documents. No need to find a notary office or make a trip.

Question 14

What documents can you notarize?

Accepted Answer

We notarize affidavits, powers of attorney, real estate documents, contracts, loan documents, sworn statements, and most other documents requiring notarization.

Question 15

How do I schedule a mobile notary?

Accepted Answer

Call us at 786-318-1575 or email admin@krisglobalservices.com with your location, document type, and preferred time. We'll confirm availability and come to you.

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